Contact
Email is the fastest way to reach us. We read every message and reply in the order it arrives, Monday to Friday. We are based in Ukraine, so there may be a time difference to your location.
WhatsApp is a good way to ask a short question or to talk about a commission, especially from your phone. Opening the link starts a conversation with us in WhatsApp; nothing is shared with WhatsApp until you do. Please do not send card details or other sensitive information this way. Everything we can answer on WhatsApp we can also answer by email, if you prefer that.
Phone
Postal address
FOP Kunanets Khrystyna Yaroslavivna
Sole Proprietor under the laws of Ukraine
Ukraine, 71080, Lvivska oblast, Yavorivskyi raion,
Ivano-Frankove, Khmeliuka Street, building 1
Before you write
Many questions are already answered on these pages:
- Shipping & Customs — delivery times, packing, tracking, import duties and taxes, lost or damaged parcels
- FaQ — the artworks themselves, commissions, payment, care
- Refund and Returns Policy — the 14-day right of withdrawal, model withdrawal form, return address, transport damage
- Terms and Conditions & Legal Notice — complete business registration details
If your message is about an existing order, please include your order number so we can look it up straight away.